CONFIRMATION & JOINING INSTRUCTIONS
These are the joining instructions for registered delegates. If you have not registered, please do so HERE.
Below are the details for both virtual and in-person attendance and information on how to access and use the Summit app. As a hybrid event, we aim to maximize the experience for all Summit participants, whether you are joining us in Washington D.C, watching the Summit virtually, or viewing the presentations and panel discussions, later on demand.
You have been registered to the Summit app (Whova) which will enable you to view the Speaker ppt. slides, follow and contribute to the Summit chat/discussions, and submit questions for the panel debates.
For those that are joining virtually, you will be able to follow the Summit via a “Live Stream” as per the agenda (US EST)
Videos of speaker presentations and panel discussions will be added to the virtual platform within 48 hours of the live event for you to watch/re-watch later and will be available for 3 months after the Summit.
If you are attending in person, you can mute the live stream, but still follow the live chat and benefit from viewing the speaker slides as they present.
You will receive a receipt for your booking in 7 working days.
If you have any queries about the Summit please contact info@smooth-events.com or call +44 (0) 7949 088306
REGISTER ON THE SUMMIT APP (WHOVA)
Step 1: Download/access Whova
You can watch the Summit on either a desktop or mobile/tablet but you must first set up a Whova account. You must use the same email address for your registration (the email address we have used above) for your Whova account
· To Watch on Desktop: Please follow this link or paste this URL to your browser: https://whova.com/portal/webapp/ecigu_202405/
· Please use a modern browser such as Microsoft Edge/Chrome. Internet Explorer is NOT recommended.
Or
· To Watch on Mobile/Tablet: You’ll need to download the mobile/tablet app from your app store or marketplace, search for Whova.
Step 2: Set up your Whova account
Once you have accessed the webpage or app click “sign up”, enter the email address you registered with and create a password. You will now have access to the Summit. You will have the opportunity to add a photo and edit your profile if you wish
FAQ’S
Logging in: When accessing Whova ensure you’re using the same email address you used when you registered for the Summit.
Already have Whova App installed: When you have Whova installed already, it doesn’t always recognise that you’ve been added to the attendee list for this particular event. Uninstalling and reinstalling the app will usually rectify this, or you can email info@smooth-events.com for an access code which will allow you to enter
Troubleshooting: Most technical glitches (eg no sound, can’t see a session etc) are fixed when closing down the app or web browser window and re-opening again. And/or, if accessing via desktop, by ensuring you use the chrome browser. You must have cookies enabled on your PC/device.
Some academic institutions in particular have strict firewalls in place, which restrict or prohibit access to event platforms like Whova. If this is the case, you may wish to use a tablet or mobile to access the Summit – we recommend you attempt to log-in before the Summit, so that you can check whether everything works OK and seek support if you are having any difficulties.
JOINING US IN WASHINGTON
The Marriott Georgetown is ideally located in downtown Washington DC, between Foggy Bottom and Dupont Circle, with easy access for local and international airports and local train stations. Directions to the Hotel can be found on the Summit website or via the following link:
https://www.marriott.co.uk/hotels/maps/travel/waswe-washington-marriott-georgetown/?maps
The Summit will take place in the Ballroom on the 1st floor of the Georgetown Marriott Hotel – please take the escalator directly to the ballroom, from the hotel lobby, where our registration team will be waiting to welcome you.
The Georgetown Marriott Hotel address is:
1221 22nd Street NW
Washington
District of Columbia 20057
